Home   |   FAQ   |   Shipping Terms   |   Contact Us
How To Buy
  The 4CS
  Shape Of Diamonds

 FAQ

Frequently Asked Questions  (FAQ's)

Below are many of the questions people ask us.  Please click on one for an answer. If you have a concern that is not addressed here, contact us and we will be glad to provide you with an explanation.

WHAT’S THE DIFFERENCE BETWEEN IDEAL CUT, PREMIUM CUT, ETC. GRADES ?
The terms "Premium Cut", "Tolkowsky Ideal Cut", and "Excellent Ideal Cut" apply only to round diamonds. Stones receive these grades according to certain angle and percentage standards. For example, Premium Cuts have a table percentage from 58.0% to 61.0%, Tolkowsky Ideal Cuts have a table percentage from 53.0% to 58.0%, and Excellent Ideal Cuts have a table percentage from 52.5% to 58.4%.  Depth percentages on any of them should not be below 58.0% or above 63.8%.

DOES THE CUT OF THE DIAMOND HAVE ANY EFFECT ON THE PRICE ?
At K.K. DIAMOND's we only sell the finest cuts of diamonds and the price does not change according to cut.

CAN I SEE THE DIFFERENCE FROM ONE COLOR OR CLARITY GRADE TO THE NEXT ?
The brilliance of a diamond is determined by the quality of its cut -- not its color or clarity. When cut properly it is very difficult to see the difference between two-color grades, F-G, G-H, etc., if the stones are faced up. In clarity, from the grade of SI2 and up, normally one can not see anything in the diamond with the naked eye.  Therefore clarity has to be determined by the use of a 10x loupe.

WHAT IS FLUORESCENCE, AND HOW DOES IT AFFECT A DIAMOND ?
Fluorescence is an emission of light from within a diamond and can occur naturally.  To detect it a "black" or UV (ultraviolet) light must be used.  Yellow fluorescence and in some cases strong blue fluorescence may make a diamond appear cloudy or milky, even under daylight.  In "lower" colors (I and below) some blue fluorescence may help the diamond to appear whiter than it technically is.  Fluorescence information is always available on the certificate.

WHY ARE THERE NO A, B, OR C COLOR GRADES ?
In order to avoid confusion with a multitude of differing, previously existing grading systems, the system was created, and "D" was designated the highest color grade.  This system is now recognized world-wide.

WHAT IS THE COST OF SHIPPING ?
All items are shipped via Federal Express insured overnight shipping and the cost is determined by the dollar amount/value of the piece. Ask your sales associate for further details.

HOW DO I KNOW I’M GETTING WHAT I BOUGHT ?
All the diamonds we sell that are .5 carat and above are certified by the laboratory. Therefore, each diamonds has been graded, registered and plotted. By comparing the diamond against the original certificate that is shipped with the diamond, any reputable diamond appraiser can verify that the diamond is the one identified by the certificate.

WHAT KIND OF GUARANTEE DO YOU OFFER ?
Since all diamonds are certified, the guarantee is in the certification. If the diamond is mounted in a ring, earring, etc., and since we have no control over how it is handled once it leaves our office, we highly recommend that the item be insured through your personal insurance company.

WHAT’S A CERTIFIED DIAMOND ?
A certified diamond is a diamond that has been weighed, measured, color graded and its cut determined at a major laboratory by individuals trained only in diamonds. Many of them hold degrees in appropriate areas. These individuals grade and certify daily as a profession.

WHAT’S AN APPRAISAL ?
Once the diamond is certified, knowing the weight, color, cut and clarity, the stone can be "appraised". An appraisal gives the diamond a retail value or replacement value. An Appraiser does this. Some appraisers also certify diamonds "to standards". This is done when the diamond has not been certified at a major laboratory. We recommend that you purchase only laboratory-certified diamonds, certified by full-time professional graders.

WHAT TYPE OF PAYMENT DO YOU ACCEPT ?
We accept VISA, MasterCard, American Express, Bankers Checks, Money Orders, Wire Transfers and Personal Checks.

IS THERE SALES TAX ?
Items purchased within India are subject to city and state sales tax. Ask your sales associate for further details.

WHAT’S YOUR RETURN POLICY ?
To ensure that you are completely satisfied with your purchase, we offer you a 30 day money back guarantee.  You may return the diamond(s) for a full refund or exchange within 30 days following the purchase of your order. We accept returns for refunds or exchanges on all diamonds with the exception of shipping charges, mountings, rings, settings, and sizing charges and custom work

IF WE PURCHASE A DIAMOND FROM YOU, CAN WE HAVE IT SET IN A RING OR EARRINGS ?
We carry a nice selection of semi-mount rings, stud earrings, and pendants in white or yellow gold and platinum. We can also arrange for custom designing.

   
Copyright @ 2009 K. K. DIAMONDS All Rights Reserved